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STORE POLICY

Authenticity & Origin
All artworks in this shop are original creations by Stefan Jacobs (Stef), printed on museum-grade fine art paper.
Each piece is part of the evolving Evohippus and Ursula universe — a global art project celebrating beauty, simplicity, and connection.

Edition & Signature

Normal editions are not numbered or signed.

Limited editions are numbered and hand-signed by the artist when stated. Authenticity and origin are guaranteed.

 

Prices & Payment
All prices are listed in euros (€) and include VAT unless otherwise noted.
Shipping costs are calculated at checkout. Any import duties or customs fees outside the EU are the responsibility of the buyer.

Copyright & Use
All artworks, designs, and images are protected by copyright © Stefan Jacobs (Stef).
Reproduction, duplication, or commercial use is strictly prohibited without written permission.

 

Quality Guarantee

We want you to be satisfied with the quality of the products you order. If you are not satisfied with the quality of a product, please get in touch with us within 7 days of receiving the item and we will do everything we can to investigate and find a solution.

 

If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order to you as quickly as possible. We'd much rather fix any problems and send a replacement order to make sure you are happy with your order.

 

If a replacement order is not feasible, or you can't wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.

 

Color Consistency

We use the same print machines, paper types, and work processes as our print partners to minimize color variations. However, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result, including:

  • Machine type

  • Machine settings

  • Paper types

  • Humidity in the room

  • When the machine was last cleaned

Color variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.

 

 

 

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

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